Terms & Conditions

By browsing this website and placing an order, you agree to the simple terms on this page. Crochet Producer is the website and social media name for handmade work by Alona Prokofieva in Winnipeg, Manitoba, Canada.

Every piece is made by hand, so small differences in texture, size, and colour are normal and part of the character of handmade work. Product photos are as accurate as we can make them, and screens can show colours a little differently.

All prices are in Canadian dollars and may change over time. We may need to cancel an order if a piece is no longer available, and we will contact you if that happens.

Made-to-order pieces are started after your order is placed. The production time listed on each product page is an estimate and is added before shipping or delivery.

Please see our Refund & Return Policy and Shipping & Delivery pages for full details.

Questions? Email hello@crochetproducer.ca.